Contact Our Itv7 Guide Team | 2026

We run entirely online, so there is no street address and no walk-in desk. Our team works Monday to Friday, 9:00 to 17:30 UK time. Messages sent outside those hours wait until the next working day. Expect a first reply within two working days. Complex requests, such as corrections that need fact-checking, can take up to five. We do not offer phone or live chat support. Email keeps a clear record on both sides, and it lets us attach the right editor to your message from the start.

Use this channel for questions about our Itv7 and Itv 7 coverage: a correction, a clarification, a request to update a page, or feedback on how we explain Pick 7 or the home page. Tell us the page or section you mean and quote the line in question. Add the date you saw it and any source that supports your point. We review every factual challenge and update the page when you are right. We do not change rankings or verdicts on request, and we do not remove critical points to please a reader or a brand.

Operators and agencies can contact us about listings, factual updates to terms, or review requests. Send the licence details, the current bonus terms in full, and the payment methods you support. We check every claim against the source before it appears. Be aware that commercial relationships never decide a verdict. Editorial scores follow our own criteria: licence status, wagering terms, payment clarity and player protection. If you pitch a promotion, include the exact wagering requirement, the time limit and any game restrictions. Vague offers are not published.

Readers help us spot what we miss. Send us a tip if a bonus changed, a withdrawal behaved differently from what we describe, or a login or account issue keeps happening. Include the date, what you did and what happened. Screenshots help, but remove personal data first. Never send passwords, card numbers or full ID documents. We cannot act as your complaints desk or recover funds from an operator. If you have a dispute, contact the operator first and then the licensed body for your case. We will use confirmed tips to update our guides.

Can you help me recover my Itv7 login? No. We are an editorial guide, not the operator, so we cannot reset passwords or access accounts. Use the official recovery steps on the operator's own site. Do you give betting advice? No. We explain how things work, and outcomes are never guaranteed. Is my message private? We use it only to answer you and improve our content. How do I get help with gambling concerns? Gambling should stay entertainment. Set deposit limits, take breaks, and if play stops being fun, contact GamCare or use GAMSTOP to block UK sites. 18+ only.